Marketing Content Manager

Sanderson Recruitment Ireland

Dublin

This position is responsible for supporting the Marketing program teams to design, deploy and maintain quality content deliverable's and to ensure each program is following a consistent quality framework to ensure they meet customer expectations. Looking for someone who has great experience in content marketing, digital marketing, team management and ideally who has experience in localization. Main Responsibilities. Owns the Global Marketing Content strategy, with a focus on driving CSAT and supporting Revenue growth. Is a key contributor to the consolidation of the Global Marketing Content production offering and quality framework. Supports design, deployment and maintenance of the appropriate Technology solutions for the Marketing Content offering. Supports program language owners with the overall quality for the Global Marketing Content offering, in view to ensure that the final language output meets customer requirements and expectations. Contributes to the design of Customer solutions, in the pre-sales phase. Contributes to the design and monitoring of the Global Marketing quality metrics and overall performance of teams to drive quality at source. Provides Global Marketing Quality consultancy to Customers and Internal Stakeholders in relation to Marketing content. Supports and engages with appropriate stakeholders in GDC locations (i.e. WAW, MUM, Costa Rica. Collaborates with VM and other organizations to identify appropriate Global Content Service vendors. Actively participates in customer meetings and conference calls, including interfacing with customer reviewers as appropriate. Achieve customer satisfaction and retention. Provides reports and presents findings to Snr Mgt on Marketing Language quality as required. Research current Marketing Localization industry trends and introduce innovative quality solutions. Qualifications & Skills: MA in Translation and/or Marketing, or equivalent relevant experience. Extensive, professional experience as a manger of linguistic resources and/or as a marketer (>3 years. Theoretical and practical knowledge of terminology and translation memory management (processes, tools, schedule and budget impact. Experienced user of software translation tools, TRADOS applications and terminology databases. Theoretical and practical knowledge of Digital and Content Marketing technologies. Knowledge of digital marketing and production an advantage. Additional language skills (>1 proficient language) an advantage. Strong communication skills - expertise in English written and spoken communication: e-mail, status reports, conference calls, customer proposals, Office suite etc. Soft skills: leadership skills, team building, conflict resolution, negotiation and decisive decision-making. For further information please get in contact with Sanderson on 01 513 7291 or apply with your full CV. This job originally appeared on RecruitIreland.com.

2445 days ago