Collections Executive

GHL Recruitment

Dublin 24, Dublin West

Collections Executive- Role based in Dublin 24 Salary €25K + 6K potential bonus. Job PurposeUtilising the Revenue Management System which assigns a list of accounts to call, the jobholder will make telephone contact with existing and new customers with a view to negotiating outstanding payments for Ireland’s leading financial institutions. The candidate will be joining an experienced collections team whose job it is to maximise the cash collected on our serviced, and purchased debt. They will ensure that customer accounts are monitored on a continuous basis and will deal with customer account queries. In this demanding environment, the jobholder will need to be target driven, self motivated, and demonstrate a commitment to constantly improving negotiation skills by being receptive to feedback and focusing on win-win solutions Key Accountabilities & Responsibilities. Contact customer by telephone to negotiate payment strategy. Need to have at least 1 year`s exerience already. Keep broken arrangements to a minimum. Ownership and responsibility for a designated book of debt. Ability to work a large volume of accounts. Achieve and surpass weekly and monthly collection targets. Ensure compliant and customer focused collections. Manually update accounts and edit information gained from calls. Use new technology such as text and voice over text to maximize collections. Assisting with ad hoc administrative tasks as designated by Team Leader. Need to have basic Irish For for further information, please contact: Denise at GHL Recruitment - 016610911. This job originally appeared on RecruitIreland.com.

2440 days ago