Showroom Manager / Store Manager

Bathshack.com

Dublin

To take care of the day to day operations of the store and ensure all business opportunities are maximised. To treat the showroom as their own and take personal responsibility for presenting the store in its best possible light. Salary: €35,000.00 to €45,000.00 /year plus commission. Main Tasks. To manage staff, ensuring they are properly supported and motivated so to be as effective as possible. To promote the new showroom in the local area and develop its presence in the market place through exceptional customer service. To ensure that the showroom is appropriately stocked with product and presented to its optimum. Greeting customers in a friendly and timely manner when they enter the store. Assisting customers with their bathroom product queries and offering advice. Producing customer proposals. Processing orders. Keeping sales lead sheet up to date. Following up customer leads in a timely manner by phone. Processing telephone orders. Providing excellent customer service on telephone and in store. Following up customers after completion of bathroom installation to ensure they are fully satisfied. Developing a good understanding of all the Bathshack product range and keeping up to date with new products as they come on stream. Essential Criteria: Professional tidy appearance. Minimum Maths and English Language Leaving Certificate pass or equivalent. Experience in the use of MS office (including Word, Excel and Outlook. Extensive experience in the use of ICT. Good understanding of sales and the sales process. Fully computer literate. Excellent interpersonal and communication skills. Strong organisational skills. Accurate and thorough approach. Motivated team player. Approachable. Good problem solving ability. Ability to work on own initiative. Accessible to location. Able to work during late night opening and Saturdays. Desirable Criteria: A minimum of 2 years management experience within a showroom environment (within the last 4 years. IT qualification. Qualification in a Customer Service or administration related subject. A minimum of 1 years’ experience in a similar role (within the last 4 years. Experience of maintaining and developing databases. Experience in a similar role within a retail environment. Demonstrable administrative ability. Experience in a showroom sales environment. Experience selling bathroom ware.

2434 days ago