Cache of job #13794026

Job Title

Customer Service - Life & Pensions - Dub

Employer

Sigmar Recruitment

Location

Dublin South

Description

Sigmar Recruitment , on behalf of our client a leading International Life Assurance Company, is recruiting Contract Centre and Customer Service staff to join their Customer Services and New Business teams in Dublin South. These positions are initially being offered on a 9-month Fixed Term Contract basis with the potential to be made permanent. Working as part of the Customer Service and New Business Teams, you will be responsible for handling customer queries via phone, email and webchat. You will be expected to provide customers and brokers with the highest level of service and ensure all regulatory requirements are adhered to. Previous Call Centre / Contact Centre experience is essential. Excellent location on the Luas line, with Free parking and Free shuttle to local dart station. Responsibilities. Deal with a wide range of queries from brokers and customers both internal and external, and processing requests within agreed service levels. Updating and processing policy requests and amendments. Supporting senior team members with work processes and complex problems within administrative procedures. Suggest ways to improve how we work and communicate with others. Requirements. Previous experience in a contact centre/call centre dealing with customers by phone and email essential. Previous experience in a similar role in the Life Assurance/Financial Services industry desirable but not essential. If not currently studying QFA’s, interest in studying QFA’s. Ability to communicate clearly and effectively both verbally and in writing. Strong customer service ethos, with excellent interpersonal skills. Excellent verbal, written and interpersonal skills, confident and conscientious. Ability to work within a team and relate well to other team members. Excellent organisational and administration skills (PC skills. Salary. Excellent Salary and Benefits package on offer. For more information on these roles please contact Alan McLoughlinon (01) 4744 648 or email your CV to amcloughlin@sigmar.ie. Alan is an Insurance and Financial Services Recruitment Specialist at Sigmar Recruitment. For similar vacancies please visit http://www.sigmarrecruitment.com/alanmcloughlin/ This job originally appeared on RecruitIreland.com.

Date Added

2411 days ago

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