Freight Forwarder Executive

FRS Recruitment

Dublin

Responsible for the managing of the Freight administration office and the management of the Freight customer accounts. and monitoring of daily Freight service performance levels and customer contract administration management. Core areas of the role: -Customer Account Management: Ensure that all freight customer accounts are managed to the required standards. -Customer Contract Performance: Monitor on a daily, weekly and period basis the performance levels delivered by freight across the Navigator and Rail Freight business. -Compliance: Ensure that all freight accounts are managed to meet all compliance/audit standards both internally and externally. -People: To supervise in accordance to Iarnród Éireann people polices. Responsible for the supervision of the Freight Office. -Operations: Work with the relevant internal and external areas to ensure the delivery of service operations for all freight customers to the required and contractual standards. ESSENTIAL:  A passion for Customer Service delivery.  Excellent administration and IT skills particularly in the areas of Excel, Word, SAP (MM) / (S&D) / (AP.  Analytical Skills.  Strong Line Management and Business focus.  Commercial understanding.  Experienced in account management /invoicing.  Willingness to embrace and drive change.  Good communication skills.  Strong innovation and problem solving skills. This is a full time 12month contract position based in Dublin City ,working hours Monday-Friday with a very competitive salary. This job originally appeared on RecruitIreland.com.

2432 days ago