Case Officer

Sigmar Recruitment

Dublin City Centre

Main Duties. -Assist and support the PPC acting as their agent in investigating complaints, conducting interviews and taking statements from relevant persons, and procuring relevant documentation and reports. -Undergo training with the supervision of an experienced Case Officer as a trainee Case Officer. -Have excellent interpersonal and communication skills as the role involves speaking to and meeting with doctors and lay people, some of whom could be ill or distressed. -Undertake to maintain an accurate training log and co-operate with any accreditation process that may be involved. -Be available to travel within Ireland for any necessary steps in any investigation. -Work on their own initiative in managing a challenging workload, and prepare documentation for PPC meetings, drafting case reports, case plans, directions and taking minutes of meetings where required. -Supervise and manage the work of Clerical Officers where appropriate. -Arrange, schedule and support meetings including taking minutes and assisting the Assistant Principal Officers in drafting of reports. -Provide statistics and maintain data storage for reporting purposes. -Maintain relevant database and ICT systems. -Provide cover on Reception as required. Role requirements: -Strong interpersonal skills and good work ethic. -Ability to work independently, to demonstrate initiative and to work as part of a team. -Ability to flex and adapt to changing demands, manage competing priorities and meet deadlines. -Highly organised approach and strong attention to detail in executing complex tasks and procedures. -Forensic attention to detail and ability to be clear, comprehensive and concise in communications, including reports (both qualitative and quantitative), minutes, website content and publications, file. management and use of ICT. For more information please send your CV to rmelia@sigmar.ie. This job originally appeared on RecruitIreland.com.

2388 days ago