Cx Recruitment Specialist 6 Months

Priority Placements

Dublin 2, Dublin City Centre

Our client, a leading multinational, is looking for an experienced CX Specialist to join their expanding team on an initial six month contract with a strong chance of extension or permanency. The successful candidate will be responsible for the end-to-end recruitment cycle as well as liaising with hiring managers and acting as a point of contact for clients and associated agencies for recruitment enquiries. Duties: Maintaining close relationships with clients and agencies in order to understand requirements & provide on-boarding solutions, arranging regular on/off site visits where relevant. Validate and approve submitted requisitions as well as approving CMS requisition submissions. Reviewing CVs to send on to hiring managers. Organise interviews. Create, authorize and approve contracts for temporary workers through the central recruitment system. Manage Back to Back (Non-PSL) contractor requisitions in accordance with APS category management strategy, liaising with CX Lead or APS Category Manager. Review service levels to continuously improve client experience. Address any performance issues with suppliers. Ensure effective customer and supplier relationships and serves as initial escalation point for issue resolution. Support the CX Lead with general organisational activities as requested. Provide high quality procurement service to the client ensuring that contractual and SLA obligations are met for work within scope of role. Report on activities, opportunities and results within category. Active management of designated clients. Liasing with the CX Helpdesk when required, ensuring any issues are resolved and communicated in the agreed manner. Identify process improvements, cost savings and initiatives, document and raise with line manager for approval, then complete relevant actions/project. Manage and complete extensions/terminations to contractors in the relevant manner. Experience and skills required: 2+ years recruitment experience. Demonstrated ability to understand client requirements. Good organisational and problem-solving/analytical skills. Strong knowledge of standard procurement/HR terms and conditions. Computer literacy (eg. Word, Excel, Powerpoint) and strong communication skills. Previous experience of vendor management systems desirable. Strong relationship management skills with a proactive customer-focused approach. Apply though the link or send your CV and Cover Letter to dorothy@placements.ie. This job originally appeared on RecruitIreland.com.

2389 days ago