Customer Service Executive/German D8 30k

GHL Recruitment

D8, Dublin City Centre

Customer Service Executive with excellent German and fluent English - role based in D8. Salary: €30k. The successful candidate will gain experience working in a demanding international supply chain department and the specific skills /opportunities will be: Handling all customer order management requirements considering customer needs. Implemented logistics concepts & legal requirements. Retaining customers by being the first point of contact for all demand fulfillment topics. Driving Customer Satisfaction by utilising outstanding communication techniques. Gaining further experience on ERP and logistics management systems. Ensuring on time delivery to customers based on orders and forecasts to achieve customer satisfaction. Management of advanced supply chain concepts. Keeping up to date with process and systems changes via our online learning management system, in-class training and external courses. Opportunities to participate in special projects. Experience Required. Proven success & experience in Supply Chain Management and/or Customer Related Environment. 3rd level qualification in a business or related discipline; Supply Chain/Operations emphasis preferred. Proficiency with Microsoft Office applications. Skills. Fluency in English andGerman. Knowledge ofSAPERP applications an advantage. Excellent communication skills, both written and verbal in the required languages. Ability to work effectively in a team environment and to work with employees at all levels of the organisation. Customer focused. Results driven and solutions oriented. Has a Zero Defect mindset. Strong problem solving ability. Works proactively with a sense of urgency and attention to detail at all times. For further information, please contact: Fiona Ralph at GHL Recruitment 016610911. This job originally appeared on RecruitIreland.com.

2326 days ago